Acceptable Use Policy

This Acceptable Use Policy (AUP) governs your use of StronglyAI's Platform (as defined in your Master Subscription and Services Agreement, MSSA). By accessing or using the Platform, you agree to comply with this AUP. Violations of this AUP may result in immediate suspension or termination of your access to the Platform in accordance with the MSSA. StronglyAI may update this AUP from time to time upon thirty (30) days' prior written notice to active customers.

1. Scope

This AUP applies to all use of the StronglyAI Platform by Customer and its Authorized Users, including use through both Customer-Hosted Deployments and StronglyAI-Hosted Dedicated Deployments.

2. Prohibited Uses

The following uses are absolutely prohibited and constitute core restrictions that cannot be modified by any Order Form or amendment. Customer shall not, and shall ensure its Authorized Users do not:

2.1 Illegal Activities

Use the Platform for any purpose that violates applicable federal, state, local, or international law or regulation, including laws governing data privacy, export controls, anti-money laundering, or sanctions.

2.2 Harmful Content

Use the Platform to generate, process, transmit, or store content that: (a) is defamatory, obscene, or harassing; (b) constitutes or facilitates child sexual abuse material (CSAM) or the sexual exploitation of minors; (c) promotes terrorism, violence, or hate crimes; or (d) violates the privacy or intellectual property rights of any third party.

2.3 Competitive Intelligence

Use the Platform, its outputs, or performance data to develop, train, benchmark, or improve any product or service that competes with the Platform, or to train or fine-tune any third-party AI model not operated exclusively for Customer.

2.4 Security Interference

• (a) Attempt to probe, scan, or test the vulnerability of the Platform or StronglyAI's systems;
• (b) Breach or circumvent any authentication, security, or access controls;
• (c) Introduce malware, viruses, or any destructive code;
• (d) Attempt to gain unauthorized access to any systems, networks, or data.

2.5 Platform Integrity

• (a) Decompile, reverse engineer, or disassemble the Platform;
• (b) Access the Platform by any means other than through interfaces authorized by StronglyAI;
• (c) Use automated bots, scrapers, or crawlers to access the Platform in a manner inconsistent with normal usage;
• (d) Disable, interfere with, or circumvent billing telemetry or SEU metering.

2.6 Unauthorized Resale

Resell, sublicense, distribute, or otherwise make the Platform available to any third party except as expressly permitted by the MSSA.

2.7 Impersonation and Fraud

Use the Platform to impersonate any person or entity, or to conduct phishing, fraud, or deception.

3. Regulated Data

3.1 HIPAA

Customer shall not submit Protected Health Information (PHI) as defined under HIPAA to the Platform unless Customer has executed a Business Associate Agreement (BAA) with StronglyAI.

3.2 PCI DSS

Customer shall not submit full payment card data (PANs) to the Platform.

3.3 Government Classified Information

Customer shall not submit information classified by any government as confidential, secret, or top secret.

3.4 Children's Data

Customer shall not use the Platform to collect or process personal data of children under 13 (or the applicable age in the relevant jurisdiction) without appropriate legal basis and parental consent.

4. LLM and AI Model Usage

4.1 Model Selection and Compliance

Customer is solely responsible for the selection, configuration, and compliance of any third-party LLM or AI model it connects to the Platform.

4.2 Third-Party LLM Provider Terms

Customer shall ensure that its use of third-party LLMs through the Platform complies with the applicable LLM provider's terms of service and acceptable use policies.

4.3 Content Generation Compliance

Customer shall not use third-party LLMs through the Platform to generate content that violates Section 2.2 of this AUP.

4.4 Third-Party Output Disclaimer

StronglyAI is not responsible for outputs generated by third-party LLMs or AI models, including accuracy, reliability, or compliance with applicable law.

5. Reporting Violations

If Customer becomes aware of any violation of this AUP by its Authorized Users or any third party, Customer shall promptly report such violation to StronglyAI at legal@strongly.ai.

6. Consequences of Violation

Violations of this AUP may result in:

• (a) Suspension of Customer's access to the Platform upon ten (10) days' written notice, or immediate suspension without prior notice where the violation poses an imminent threat to the Platform, other customers, or third parties;
• (b) Termination of the MSSA for cause pursuant to Section 12.4 of the MSSA; and/or
• (c) Legal action by StronglyAI or affected third parties.

7. Updates to This AUP

StronglyAI reserves the right to update this AUP at any time upon thirty (30) days' prior written notice to active customers. Continued use of the Platform after the effective date of an updated AUP constitutes Customer's acceptance of the updated terms.